For the first time clients can benefit from a true multichannel view of the customer and the campaign. This is thanks to IM CRM's pharma specific, open but secure, data design philosophy that empowers organisations to join up Sales, Marketing and Medical activities and to reap the benefits of a complete, real time customer picture.

The Multi channel philosophy extends to our approach to devices : Online or offline, iPad or PC, Android or iPhone, IM CRM's future facing device agnostic platform allows clients to deliver their messages in the way the suits their brands, now and in the future.

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The need for insight is greater than ever in the Pharmaceuticals market, so why not put the answers front and centre?

IM Solutions contain integrated analytics as standard, to empower the guys on the ground to make the right decisions at the right time. Analytics extend throughout the solution providing dashboards, alerts and KPI trackers so your business is always informed and always making the right calls.

IM Analytics

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IM Solutions give you the power to address multiple types of market with best in breed solutions. From Sales Force Automation (SFA) systems that are mobile, social and user centric to our unique Key Account Management solution that gives you the power to navigate your brands through complex markets and health economies.

IM delivers award winning, best in breed solutions to give your brands the competitive advantage you need.

IM CRM

IM KAM

IM Analytics

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IM solutions benefit from being created using a pharmaceutical market specific platform (IM Framework). Designed to be multi channel, and with the complex needs of pharmaceutical data and customers in mind IM Framework allows IM solutions to work in an agile, customer centric manner that matches the changing needs of our customers.

The real benefits though, come down the line. Through a combination of its device agnostic approach, ability to integrate new technologies (such as HTML5) and its adaptive ability, IM Solutions can change as fast as the market and the needs of our clients, to give first mover advantage.

IM Tech

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This award recognises our commitment to providing competitive advantage to our clients through innovative solutions like true multi channel and integrated analytics supported by cutting edge technologies. Cool Vendor shows why we are the No1 cloud based CRM and KAM provider to the pharma industry in Europe.

Gartner Report 2012

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